Policies & Terms of Service

Return Policy: All sale items, posters, pre-sale items, swimwear, and under garments are final sale. Returns are accepted within 30 days of purchase. Please email retail@elcosmico.com for return authorization. Returned items must be unused and in perfect condition to be returned. Please send items back by insured mail with a copy of your receipt. Shipping charges will not be reimbursed. If an item is returned damaged it will not be refunded.

Shipping Policy: Orders ship within 5-7 business days. Shipping rates are generated by the shipping carrier of your choice. Please let us know via email at retail@elcosmico.com if you need something shipped urgently.

Orders Shipping to Destinations Outside the USA: Taxes, import fees and duties required by the shipping destination country may be applied to your order. These are not calculated or collected at checkout and must be paid to the shipping carrier upon delivery. The customer is responsible for understanding the tax rates of their shipping destination before completing the purchase. Please email retail@elcosmico.com with questions.

On-Site Pickup Policy: Pickup is available for most items for those in Marfa, TX. Email us at retail@elcosmico.com to schedule a pickup. Emails received after 6pm will be addressed the following day.